Returns & Exchanges

At Verano Hill, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure that all products are returned in their original condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the printed return authorization slip inside the parcel.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our system to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.